Top 5 Wireless Internet Providers in Mombasa: Best Picks
The search for the best wireless internet providers in Mombasa can be overwhelming given the many options available. Reliable internet is no longer a luxury; it’s a necessity. Whether you’re a home user looking for seamless streaming or a business owner requiring dedicated connectivity, this comprehensive guide will help you navigate the best wireless internet service providers in Mombasa.
- David M
- 24/12/2024
- 10:43 am

Photo by Christina Morillo
Top Wireless Internet Providers in Mombasa
- Info Wireless – Best for extensive coverage
- Poa Internet – Best for budget-friendly unlimited plans
- Fit Internet – Best for customized business solutions
- Airfiber – Best for dedicated business connections
- Fibre Link – Best for high-speed home internet
Info Wireless: Extensive Coverage Across Mombasa
When it comes to widespread coverage in Mombasa, Info Wireless takes the lead with its impressive network spanning across multiple areas. From the bustling CBD to residential areas like Nyali and Bamburi, their services reach even the far corners of Mwakirunge and Kashani.
What sets Info Wireless apart is their diverse range of packages catering to both home and business users. Their home packages start from as low as Ksh 2,000 monthly with their Basic Connect plan, offering speeds up to 8 Mbps – perfect for everyday browsing and streaming. For power users, the Infinity Connect package delivers impressive speeds of up to 20 Mbps at Ksh 4,000 monthly.
Business owners will appreciate their specialized packages, starting with the Starter Link at Ksh 3,000 monthly and scaling up to the Enterprise Link package at Ksh 5,000 monthly with speeds up to 20 Mbps. Each plan comes with unlimited data and varying levels of customer support to ensure your business stays connected.
Coverage: Mombasa County: Majengo, Tudor, Old Town, Makande, Shimanzi, Kizingo, Likoni, Mtongwe, Changamwe, Mikindani, Miritini, Tononoka, Mwembe Tayari, CBD, Nyali, Kisauni, Bamburi, Bombolulu, Mishomoroni, Vikwatani, Kiembeni, Utange, Majaoni, Ugatuzi, Kashani, Mwakirunge, and more.
Packages
Info Wireless unlimited internet plans cater to homes and businesses.
Home Packages:
- Basic Connect (KES 2,000/Month): 8 Mbps, ideal for basic browsing and streaming.
- Smart Connect (KES 2, 500/Month): 10 Mbps, best for streaming, browsing and gaming and comes with priority customer support.
- Power Connect (3000/Month): 12 Mbps, great for high-speed needs with 24/7 support.
- Ultra Connect (KES 3500/Month): Delivers up to 15 Mbps, ideal for high-speed needs with 24/7 support.
- Infinity Connect (KES 4000/Month): 20 Mbps, best for HD streaming and online gaming with 24/7 support.
Business Packages:
- Starter Link (KES 3000/Month): 8 Mbps, best for basic browsing and streaming with standard support (business hours).
- Pro Link (KES 3500/Month): 10 Mbps, ideal for streaming, browsing and gaming with priority customer support.
- Max Link (KES 4000/Month): 12 Mbps, great for high-speed needs with 24/7 support.
- Elite Link (KES 4500/Month): Delivers up to 15 Mbps for small businesses needing reliable connectivity.
- Enterprise Link (KES 5000/Month): Speeds up to 20 Mbps, ideal for businesses with higher demands.
Office location: Jundan Shopping Mall, Door no. 31 Msanifu Kombo Road Mombasa
Contact: (+254) 721 421 079.
Poa Internet: Affordable Unlimited Connectivity
True to their name, Poa Internet brings “cool” affordable solutions to Mombasa residents. Their straightforward pricing model offers unlimited internet at 5 Mbps for just Ksh 1,575 monthly or Ksh 450 weekly. What makes their offering unique is the promise of no slowdowns or data caps, ensuring consistent performance for all your online activities.
Their coverage focuses on key areas including Mikindani, Kongowea, and Bamburi Mwisho, making them an excellent choice for residents in these regions looking for budget-friendly internet solutions.
Coverage: Mikindani, Mikanjuni Jomvu, Miritini estate, Bangladesh, Airport Centre, Chaani, Jambo Village, Kongowea, Kisauni, Mishomoroni, Junda, Bilima, Bamburi Mwisho, Kadzodzo Ndogo, Ratna, Mtopanga, Kiembeni, Fisheries, & Blue Pacific Hotel
Packages
- Home Internet (KES 1,575/month): Speeds up to 5 Mbps for basic browsing and streaming.
- Affordable Home Plus (KES 2,500/month): Offers 10 Mbps for homes with higher usage needs.
Installation
- A one-time installation fee of KES 2,000 ensures a quick and easy setup.
Contact: 0730 762 762
Fit Internet: Tailored Solutions for Every Need
Fit Internet brings flexibility to the table with their carefully curated home and business plans. Their home plans start with the Family Pack at Ksh 2,000 monthly, offering 8 Mbps unlimited internet, perfect for small households. The Flix & Movie Pack ups the ante with 10 Mbps at Ksh 2,300 monthly, ideal for streaming enthusiasts.
Their business solutions are equally impressive, with the Shujaa Pack offering blazing speeds of 20 Mbps at Ksh 7,000 monthly. All packages come with 24/7 support and fast installation, ensuring minimal downtime for your operations.
Coverage: Changamwe, Aldina, Mikindani, Chaani, Migadini, Bamburi, & Nyali
Packages
Fit Internet is known for its excellent customer service and flexible packages for homes and businesses.
Home Plans
- Family Pack (KES 2,000/Month): 8Mbps perfect for daily online activities.
- Flix & Movie Pack (KES 2,300/month): 10Mbps ideal for streaming enthusiasts.
- Cyber & Biz Pack (KES 3,000/month): 15Mbps excellent for working at home or cyber business.
Business Plans
- Cyber & Biz Pack (KES 3,500/month): Provides 10Mbps perfect for starting a Cyber business.
- Corporate Pack (Kshs. 5,000/month): 15 Mbps ideal for startups and small enterprises.
- Shujaa Pack (KES 7,000/month): Delivers 20 Mbps with guaranteed uptime, suitable for mid-sized businesses.
Installation
- One-time fee KES 2,000
Office Location: Fit internet HO 1st Floor, Shop 202 Business Complex, Mombasa, Kenya.
Contact: +254 711 082 588 | +254 730 731 020
Airfiber: Comprehensive Connectivity Solutions
Airfiber stands out with its three-tiered approach to internet services: Home Wi-Fi, Business Wi-Fi, and Public Hotspot Wi-Fi. Their home packages start at Ksh 2,000 monthly for 5 Mbps, scaling up to 12 Mbps for power users at Ksh 4,000 monthly.
Their business solutions are particularly noteworthy, offering dedicated connections with speeds up to 15 Mbps, static IPs, and access to over 1,000 public Wi-Fi hotspots. The innovative public hotspot Wi-Fi service provides flexible daily, weekly, and monthly options starting from just Ksh 40 per day.
Coverage: Mombasa, Kilifi, Malindi, Likoni, Kwale, &Ukunda towns
Packages
Airfiber stands out for its versatile packages, catering to both home users and businesses. They also offer public Wi-Fi plans for casual users.
Home Wi-Fi Plans
- Airfiber 2 (KES 2,000/month): Speeds up to 5 Mbps for basic online activities.
- Airfiber 3 (KES 3,000/month): Offers 8 Mbps for smooth browsing and HD streaming.
- Airfiber 4 (KES 4,000/month): Delivers 12 Mbps, suitable for work from home.
Business Wi-Fi Plans
- Airfiber 5 (KES 8,499/month): 5Mbps dedicated connection perfect for heavy web browsing and small online-based business with access to over 1000 airFiber! Public Wi-Fi hotspots.
- Airfiber 10 (KES 16,999/MONTH): 10Mbps dedicated connection ideal for video streaming, heavy web browsing, SMEs and access to over 1000 airFiber Public Wi-Fi hotspots.
- Airfiber 15 (KES 20,999/MONTH): 15Mbps dedicated connection perfect for 4K video streaming, heavy web browsing, corporates, cloud services, free access to over 1000 airFiber Public Wi-Fi hotspots and free adverts on airFiber public Wi-Fi hotspot platform.
Public Hotspot Plans
- Daily Wi-Fi (KES 40/day): Offers 10 Mbps for casual users.
- Weekly Wi-Fi (KES 300/week): 10 Mbps perfect for short-term visitors.
- Monthly Wi-Fi (KES 1,000/month): 10 Mbps Affordable unlimited access for budget users.
Office Location: Rafiki Bank Building, Likoni, Mombasa, Kenya
Contact: +254-784-666-000 | +254-794-666-000
Fibre Link: High-Speed Excellence
Rounding out our top 5 is Fibre Link, offering some of the highest speeds in Mombasa. Their home plans range from the affordable Lite package at Ksh 1,500 monthly for 4 Mbps to the impressive Ultimate package delivering 180 Mbps at Ksh 18,000 monthly.
Their corporate plans stand out with dedicated speeds and static public IPs, perfect for businesses requiring reliable, high-performance connectivity. The packages range from the Small plan at Ksh 5,000 monthly to the Jumbo plan offering 50 Mbps at Ksh 25,000 monthly.
Packages
Fibre Link is a high-speed provider that caters to homes and corporate users with a variety of plans to suit different needs.
Home Plans
- LITE (KES 1,500/ Month): Speeds up to 4 Mbps for basic browser.
- BASIC (KES 2,500/ Month): Delivers 14 Mbps best for connecting more devices at home.
- ADVANCE (KES 3,800/ Month): 25 Mbps ideal for working at home.
- PREMIUM (KES 4,500/ Month): 40 Mbps perfect for heavy streaming.
- PRO (KES 5,800/ Month): 60 Mbps brilliant for streaming and gaming online.
- PROMAX (KES 10,500/ Month): 100 Mbps perfect for streaming 4K, working from home & content creators.
- ULTIMATE (KES 18,000/ Month): 180 Mbps ideal for heavy data users.
Corporate Plans
- SMALL (KES 5,000/ Month): 3 Mbps dedicated ideal for small businesses.
- MID (KES 10,000/ Month): 10 Mbps dedicated best for small online businesses.
- MEGA (KES 15,000/ Month): 20 Mbps guaranteed speeds perfect for online-based enterprises.
- JUMBO (KES 25,000/ Month): 50 Mbps dedicated excellent for hotels and corporates
Office Location: Old Town, Near Fort Jesus, Mombasa
Contact: +254-721-550-022
Selecting The Ideal Wireless Internet Provider in Mombasa
Choosing the right internet provider requires careful consideration of several crucial factors. Let’s dive deeper into what you should evaluate before making your decision:
Coverage and Reliability
First and foremost, verify the provider’s coverage in your specific location. While a provider might service Mombasa, coverage strength can vary significantly between neighborhoods. For instance, Info Wireless offers extensive coverage across 27+ areas, while Poa Internet focuses on specific regions like Mikindani and Kongowea. Contact multiple providers to check their signal strength or fiber availability in your exact location.
Speed Requirements vs. Budget
Consider your internet usage patterns carefully: For basic browsing and emails, entry-level packages like Fibre Link’s Lite (4 Mbps) or Poa Internet’s 5 Mbps plan might suffice. If you regularly stream videos or work from home, consider mid-tier options like Fitinternet’s Flix & Movie Pack (10 Mbps) or Info Wireless’s Smart Connect. For heavy users running multiple devices or businesses requiring consistent high speeds, premium packages like Fibre Link’s Ultimate (180 Mbps) or Airfiber’s dedicated business connections would be more appropriate.
Remember to balance speed with affordability – the highest speed isn’t always necessary for your needs.
Customer Support Quality
The level of technical support can make or break your internet experience:
- Evaluate support hours – some providers like Info Wireless offer 24/7 support on premium packages
- Check if they provide installation support and how quickly they respond to outages
- Consider reading online reviews or asking neighbors about their experiences with different providers’ support teams
Contract Terms and Hidden Costs
Pay attention to the fine print:
- Installation fees (most providers charge around Ksh 2,000)
- Contract duration and early termination fees
- Equipment costs (routers, modems, or antenna requirements)
- Any data caps or fair usage policies
- Additional charges for static IPs or value-added services
Value-Added Services
Consider extra features that might benefit you:
- Airfiber offers access to public Wi-Fi hotspots with their business packages
- Some providers include static IPs for business plans
- Services like Fibre Link provide consumption tracking and smart notifications
- Look for providers offering flexible payment options (weekly/monthly)
Infrastructure and Technology
Different providers use various technologies to deliver internet service:
- Fiber optic connections (like Fibre Link) typically offer the most stable and fastest speeds
- Wireless solutions might be more readily available but can be affected by weather
- Consider the scalability of the service – can you upgrade easily if your needs change?
Local Presence and Reputation
A provider’s local presence can impact service quality:
- Check their physical office location for accessibility
- Research how long they’ve been operating in Mombasa
- Look for testimonials from current customers in your area
- Consider their response time for technical issues
Future-Proofing Your Choice
Think about your future needs:
- If you’re planning to work from home more, consider a provider with easy upgrade options
- For growing businesses, look for providers offering scalable solutions
- Consider providers investing in infrastructure improvements
- Check if the provider offers flexible package changes without penalties
Testing and Trial Periods
Before committing long-term:
- Ask if the provider offers any trial periods
- Check if they allow speed tests during installation
- Verify if they have a satisfaction guarantee period
- Understand their policy on service cancellation if you’re not satisfied
By thoroughly evaluating these aspects, you can make an informed decision that aligns with your connectivity needs and budget. Remember that the “perfect” provider varies for each user – what works excellently for a gaming enthusiast in Nyali might not suit a small business in Likoni. Take your time to research, compare options, and possibly even test services before making a long-term commitment.
Summary
Wireless internet providers in Mombasa offer a range of packages tailored to various needs. Whether you’re a casual user, a streaming enthusiast, or a business owner, there’s a plan that fits your requirements. Each provider brings unique strengths to the table, whether it’s Info Wireless’s extensive coverage, Poa Internet’s affordable unlimited plans, Fitinternet’s flexible packages, Airfiber’s comprehensive solutions, or Fibre Link’s high-speed offerings.
Take time to evaluate your specific needs against these providers’ offerings, and don’t hesitate to contact them directly for the most current information about coverage and packages in your area. Ready to upgrade your internet experience? Contact one of these top providers today and enjoy seamless connectivity!
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