How to Check the Quality of a Used/Refurbished Laptop
A used/refurbished laptop often provides great value for money to anyone on a budget. Find out what goes into getting a nice one that meets your unique computing needs.
- 22/08/2024
- 11:27 am
Photo by Craig Dennis
When considering the purchase of a used/refurbished laptop, it’s important to thoroughly check its quality to ensure you’re getting a reliable device. Here’s a brief break down of how you can evaluate a used/refurbished laptop:
- Check the Physical Condition
- Verify Specifications
- Test Functional Components
- Check Software and Operating System
- Run Diagnostic Tests
- Check Seller’s Reputation and Warranty
Check the Physical Condition of the Used/Refurbished Laptop
- Exterior: Start by inspecting the laptop casing for cracks, dents, or significant scratches. Also, check the hinges to ensure they are sturdy and not loose. As well, ensure all screws are in place and the chassis isn’t warped.
- Keyboard and Touchpad: Now, test all keys on the keyboard to ensure they work and feel responsive. While at it, check the touchpad for responsiveness and ensure the buttons click properly.
- Screen: Next, turn on the laptop and check the screen for dead pixels, discoloration, or cracks. Afterward, look at the screen from different angles to check for color consistency and brightness.
Verify the Used/Refurbished Laptop Specifications
- Processor (CPU): First, confirm the advertised processor is actually installed. Use system information tools (e.g., Windows Task Manager or macOS About This Mac) to verify the CPU.
- Memory (RAM): Next, check the installed RAM matches the specifications. Again, you can use the system information tools to verify this.
- Storage: Ensure the type and size of the storage (SSD/HDD) are as advertised. Also, consider using tools like CrystalDiskInfo to check the health of the drive.
- Battery: Check the battery health using system tools. On Windows, you can use the built-in battery report (Command Prompt > powercfg /batteryreport). On macOS, check under “System Information” > “Power” for battery condition. In addition, test how long the battery lasts on typical usage to see if it holds charge properly.
Test Functional Components of the Used/Refurbished Laptop
- Ports: Test all ports (USB, HDMI, headphone jack, etc.) to ensure they work correctly. Plug in devices to verify connectivity.
- Wi-Fi and Bluetooth: Connect to Wi-Fi networks and pair Bluetooth devices to check for connectivity issues.
- Webcam and Microphone: Use a video calling application to test the webcam and microphone quality.
- Speakers: Play audio to test the speakers for sound quality and ensure there are no distortions.
- Trackpad and Mouse: Ensure the trackpad is responsive and works as expected. Also, test with an external mouse if needed.
Check the Used/Refurbished Laptop Software and Operating System
- Operating System: Ensure the laptop comes with a genuine and activated version of the operating system (Windows, macOS, Linux). Also. check for the latest updates and install them.
- Pre-installed Software: Verify if any essential software is included or if there is unwanted bloatware that needs to be removed.
- Licenses and Product Keys: Ensure any included software licenses and product keys are provided.
Run Diagnostic Tests on the Used/Refurbished Laptop
- Built-in Diagnostics: Use built-in diagnostic tools (e.g., Windows Memory Diagnostic, Apple Diagnostics) to check for hardware issues.
- Third-Party Tools: Use third-party tools like HWMonitor, MemTest86, or Prime95 to stress test components like the CPU, RAM, and GPU.
Check the Used/Refurbished Laptop Seller’s Reputation and Warranty
- Reputation: Check the seller’s reviews and ratings if buying from an online marketplace. Look for sellers who specialize in refurbished electronics or have good feedback.
- Warranty and Return Policy: Ensure there is a warranty or return policy. Refurbished laptops often come with limited warranties, so check the duration and what it covers.
- Proof of Purchase: Request the original purchase receipt or any documentation proving the laptop’s legitimacy and ownership (If buying from an individual).
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Reputable Shops Selling Used/Refurbished Laptops
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Editor: Mutinda Mutua
Passionate full-time freelancer with over 10 years of experience researching, writing and editing articles, blogs and news releases.
“These are such helpful tips for checking a used or refurbished laptop! It’s so important to test everything, from the exterior to the specs, to make sure you’re getting what’s promised. I never thought about checking the battery health in detail — definitely something to keep in mind when buying a used laptop!”