HostRaha Web Hosting Review: Pricing, Features & More
Discover why HostRaha is a top choice for web hosting in Kenya in this detailed HostRaha web hosting review. Explore its features, pricing, and performance to find out if it’s the right fit for your website.
- Updated:22/08/2024
- 1:05 pm
Note: We may get commission from qualifying partner links. However, this doesn’t influence our opinion.
Our Verdict
With so many web hosting services in Kenya, you may find it a challenge to establish which suits your needs. Going by most rating criteria, HostRaha scores highly because of its competitive pricing, exceptional customer service and excellent reseller hosting and virtual private server (VPS) services. Whether you want to launch a decent website or a huge online store, check if this hosting provider is right for you in this HostRaha web hosting review.
On HostRaha’s Website
4.4
Editor rating
Starting price
Ksh 1,875 per year
Use BESTDEAL1 promo code to get 10% off each plan
Storage and bandwidth
35GB, unlimited bandwidth
Extras and inclusions
Unlimited websites and email accounts.
Pros
- Affordable pricing
- Unmetered bandwidth
- Each plan supports unlimited websites
- 24/7 customer support
- Free SSL and DDoS prevention
Cons
- Only select plans get a free domain
- Lacks monthly plans
- No moneyback guarantee
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What Is HostRaha
HostRaha is a top web hosting provider in Kenya offering a wide selection of hosting packages among them shared, VPS and reseller hosting for small businesses and huge corporations. It comes with competitive prices on plans that are feature-rich, coupled with a reputation of being a quick and high-quality hosting service provider.
Here are several things to take into account when considering HostRaha:
- HostRaha has data centers in the United States, Europe, Australia and Asia.
- 24/7/365 support through live chat, support tickets and phone call.
- Thanks to its affordable pricing, premium security features and reliable servers, HostRaha is among the best web hosting services in Kenya.
Featured Partners
1
HostPinnacle
On HostPinnacle’s Website
Starting Price
Ksh 3,500 per year
Storage Limit
Unmetered bandwidth, SSD storage starts at 35GB
Standout Features
Free lifetime domain name and SSL
2
HostAfrica
On HostAfrica’s Website
Starting Price
$6.15 or Ksh 420 per month
Money-back Guarantee
30 days
Standout Features
Free .co.ke domain name and daily backups
3
Truehost
On Truehost’s Website
Starting Price
Ksh 2,500 per year
Website Building
Yes
Standout Features
Unlimited bandwidth and databases
How HostRaha Works
If you want your business to have an online presence, you will require web hosting. All web hosting providers like HostRaha, store the information of your website on servers with constant access to the internet.
If you select one of HostRaha’s shared web hosting packages, your website share a server with other websites. This form of hosting is ideal for businesses without massive traffic or massive data.
If you expect plenty of traffic or intend to host huge files, you will be better off using HostRaha’s VPS hosting which gives you a whole server for your website. HostRaha also offers reseller hosting for those web developers or anyone interested in reselling web hosting services.
Once you choose your HostRaha hosting plan, there are several ways you can proceed. First, if you already have a domain name another provider, HostRaha lets you use its cPanel to transfer the domain. Of course, when you purchase a domain via HostRaha’s domain services, it connects automatically to your account. Better still, choosing a plan with a free domain lets you choose your domain name that is automatically associated with your purchase.
What Sets HostRaha Apart
HostRaha has an excellent Kenya-based customer service, which is accessible via live chat for tech support, phone support and a ticket-system.
HostRaha also claims to have secure data centers across the world, with over 999 servers and 20 data centers. This server distribution across the globe goes beyond what most hosting providers offer. As a result, it alleviates concerns you may have if your website serves customers from across the world.
Also fascinating is that HostRaha connects all its servers to the internet using different internet service providers. As a result, if one or more go offline, you are guaranteed the website will stay online.
HostRaha Hosting Features
Storage and Bandwidth Limits
HostRaha is generous with storage across all its plans starting with the Basic plan to the Unlimited plan that comes with unlimited SSD storage. The Basic plan has a limited 35GB SSD storage.
All HostRaha plans offer unlimited bandwidth.
Ease of Use
HostRaha offers a free website builder that makes building a WordPress website simple with the drag-and-drop builder. Its cPanel also includes Softaculous, an app installer that eliminates the hassle of adding new website features.
Security
HostRaha security suite includes free encryption Secure Sockets Layer (SSL) certificates and DDoS protection. Also, you can add DNS management and ID protection at an extra Ksh 500 and Ksh 350 per year respectively.
cPanel
HostRaha provides access to cPanel, a robust and powerful interface that makes it easy to manage your website, domain and email. All the tools are on the left sidebar menu, making it easy to find what you are looking for. The interface allows you to add and delete email accounts, install applications with a single click and review error logs in case you are trying to troubleshoot your website issues on your own. If you have issues building your website, get professional help with our website design and development service.
Extras and Inclusions
All plans except Basic offer a free domain. However, even the Basic plan includes free SSL. Also, you get unlimited email accounts on all plans even the Basic one. Other perks include a website builder and unlimited SQL databases across all plans. Plans also offer instant free set up.
HostRaha Pricing and Plans
HostRaha offers four shared website hosting plans starting from Ksh 1,875 per year to Ksh 7,825 per year. Get 10% off any HostRaha plan with this promo code BESTDEAL1. Below is a look at the plans.
| Basic | Bronze | Silver | Unlimited | |
|---|---|---|---|---|
Starting Price |
Ksh 1,875 per year |
Ksh 2,875 per year |
Ksh 3,875 per year |
Ksh 7,825 per year |
Renewal Price |
Ksh 1,875 per year |
Ksh 2,875 per year |
Ksh 3,875 per year |
Ksh 7,825 per year |
Contract Lengths Available |
1 year |
1 year |
1 year |
1 year |
Storage |
35GB |
35GB |
100GB |
Unlimited |
Bandwidth |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Free Domain |
– | |||
Free SSL Certificate | ||||
Business Email |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
cPanel | ||||
Customer Support |
24/7 online chat, email and phone support |
24/7 online chat, email and phone support |
24/7 online chat, email and phone support |
24/7 online chat, email and phone support |
Basic
The Basic plan is ideal for blogs or small businesses just starting. It supports unlimited websites, which is perfect if you are interested in expanding your brand. The unlimited email accounts ensures each employee can get one at your company, however the each email account comes with a 1GB of storage.
Bronze
If you are more serious with online presence, select the Bronze plan. It offers you unlimited websites and email addresses and 35GB storage. You will even a free .co.ke domain to launch and start growing your business.
Silver
The Silver plan comes with everything the Bronze plan does with an upgraded 100GB of storage. It is also e-commerce ready, which makes it a nice pick for an individual or business ready to start an online shop.
Unlimited
Unlimited is HostRaha’s most expensive shared hosting plan. As the name suggests, this plan comes with unlimited storage, webites and email accounts. It is a great plan if your website require plenty of storage.
At this point it worth noting that HostRaha does not indicate the RAM of the shared plans, which is a concern for those who want to get the complete picture in terms of speed and performance.
HostRaha Customer Service and Support
HostRaha customer support is fast and reliable. I reached out with some questions via the live online chat and got immediate answers. As well, the technical support is as responsive. Though there is no quoted wait time, I got response right away. Support is available 24/7.
If you would rather send a support ticket, HostRaha lets you submit it through your account management portal. Start by choosing your department to contact, then write a short message about the issue. You’ll get an email once someone replies to your support ticket.
The HostRaha blog section has plenty of resources that answer most questions newbies may have. In case there’s something specific you need help addressing, the search bar is another good resource.
HostRaha Additional Features Worth Noting
Reselling
HostRaha offers five competitive reseller hosting plans, ranging from 100GB to unlimited storage. Four of these plans provide free white labeling so that you use your business’s brand for the hosting you resell. Two of the reselling hosting plans come with free WHMCS billing software.
Virtual Private Server (VPS) Hosting
VPS services are ideal for websites with a high traffic. These plans are relatively expensive, starting at Ksh2,500 per month for 8GB RAM and 200GB SSD storage up to Ksh11,500 per month for 60GB RAM and 1600GB SSD storage. All the plans come with unlimited bandwidth and DDOs protection.
Featured Partners
1
HostPinnacle
On HostPinnacle’s Website
Starting Price
Ksh 3,500 per year
Storage Limit
Unmetered bandwidth, SSD storage starts at 35GB
Standout Features
Free lifetime domain name and SSL
2
HostAfrica
On HostAfrica’s Website
Starting Price
$6.15 or Ksh 420 per month
Money-back Guarantee
30 days
Standout Features
Free .co.ke domain name and daily backups
3
Truehost
On Truehost’s Website
Starting Price
Ksh 2,500 per year
Website Building
Yes
Standout Features
Unlimited bandwidth and databases
HostRaha Alternatives and How They Compare
| HostRaha | HostPinnacle | HostAfrica | Truehost | |
|---|---|---|---|---|
Editor’s Rating | ||||
Starting Price |
Ksh 1,875 |
Ksh 2,999 |
Ksh 420 |
Ksh 480 |
Contract Lengths Available |
1 year |
1 year |
1 to 36 months |
1 to 36 months |
Storage |
35GB |
35GB |
20GB |
30GB |
Bandwidth |
Unlimited |
Unlimited |
Unlimited |
Content |
Free Domain |
No |
Lifetime |
Yes |
No |
Free SSL Certificate | ||||
Daily Backup |
No |
No | ||
Email Accounts |
Unlimited |
Unlimited |
25 |
Unlimited |
Money-Back Guarantee |
No |
30 Days |
30 Days |
No |
Customer Support |
Live Chat, Email, ticket & Phone call |
Live Chat, Email & Phone call |
Live Chat, Email & Phone call |
Live Chat, WhatsApp, Email & Phone call |
Uptime Guarantee |
__ |
99.99% |
99.99% |
99.999% |
Learn More | ||||
Read Reviews |
___ |
HostRaha vs HostPinnacle
HostPinnacle is slightly expensive than HostRaha, but you get a free lifetime domain with the Startar plan. All plans have a 99.99% uptime guarantee with HostPinnacle — not undefined as with HostRaha. However HostPinnacle’s website seems dated, which makes me think its interface is clunky.
HostRaha vs HostAfrica
HostAfrica’s lack of unlimited storage is a huge drawback, particularly if you are interested in hosting an e-commerce site with thousands of high-resolution images. However, daily backups are included in all HostAfrica plans—this is a paid upgrade on all HostRaha plans. I like HostRaha better for its unlimited websites across all its plans and unlimited storage in its highest-tier hosting plan.
HostRaha vs Truehost
Truehost comes with unlimited emails at all plan levels—good if you have a lot of employees who need to communicate with customers. However, you only get unlimited disk space on the highest-tier plan—like in HostRaha. HostRaha has an edge when it comes to websites since it supports unlimited, while Truehost offers this cpability in the highest-tier unlimited plan.
Is HostRaha Right for Me?
As a highly rated web hosting service, HostRaha is a good choice for a lot of individuals and businesses. In addition to its solid plans, it has highly responsive and Kenya-based customer service.
HostRaha Is Best For:
- Businesses and websites of all sizes looking to expand their online presence
- Businesses looking to create an e-commerce business
- Businesses that need more niche hosting options such as VPS or reseller hosting
HostRaha Is Not Recommended For:
- Businesses that want a three- or six-month contract length
Frequently Asked Questions (FAQs)
HostRaha offers 24/7 customer service. You can contact HostRaha through its live chat support, by phone or through email.
The process of migrating your website can be done through HostRaha’s dashboard. The company offers this capability for free with its hosting plans. If you find the technical side overwhelming, I’ll do it for you at an affordable fee. Check out the website design and development package.
HostRaha offers WordPress hosting that comes with extensive WordPress features and ensures that WordPress websites load at high speeds. Many website builders, from the beginner to the professional, choose to build a WordPress site because of the versatility and accessibility it offers.
Choosing the best web hosting service relies on a variety of factors such as your website’s size, traffic and goals. You also have to consider the type of hosting you need – shared, VPS or dedicated hosting. Others factors such as the extras included like domain name or business email and support in your preferred contact method should influence your decision.
The best hosting options for a small business are either shared hosting or VPS hosting. Both options can cost around Ksh 500 or less per month and offer a high level of security and reliability.
