KE Offers – Frequently Asked Questions (FAQs)
What makes KE Offers stand out from other deal platforms?
At KE Offers, we go above and beyond to deliver a unique and personalized shopping experience. Our dedicated team scours both online and offline retailers to find the most enticing deals across various categories. You get to choose between the thrill of in-store shopping or the convenience of doorstep delivery – it’s shopping on your terms, with unbeatable savings!
How do I know if a deal is available in-store or for delivery?
Easy peasy! When you explore our deals, you’ll see three buttons for each offer – one for “In-Store” another for “Delivery” and another for Local Pickup. Just click on your preferred option to see where and how you can snag your chosen treasure!
Are the delivery fees reasonable?
Absolutely! We believe in keeping things fair and friendly. While we do charge a small convenience fee for doorstep delivery, it’s a tiny price to pay for the convenience and comfort of having your purchases brought right to your doorstep. Plus, the savings you make on our unbeatable deals more than make up for it!
Can I change my mind after choosing the delivery option?
We understand that sometimes plans change. If you initially selected delivery but later decide to embrace the in-store adventure, fear not! You can easily switch your choice before completing your purchase. Just follow the prompts during the checkout process, and you’re good to go!
How secure are my transactions with KE Offers?
Your security is our top priority. We use IntaSend (a digital payment platform) to process payments with industry-leading encryption and secure payment gateways. So, you can rest assured your personal and financial information is in safe hands. Shop with confidence and peace of mind. Better still, you can pay with M-Pesa.
Can I track my delivery once it’s on its way?
Absolutely! We want to keep you in the loop every step of the way. Once your purchase is ready for delivery, you’ll receive a via email or SMS.
What if I need assistance or have a question about a product?
We’ve got your back! Our dedicated support team is a message or call away. Whether you need help with placing an order, tracking your delivery, or simply want to learn more about a product, we’re here to assist you and ensure your shopping experience is nothing short of extraordinary.
Can I suggest a specific category of deals to be included on the platform?
Of course! We love hearing from our shoppers and value your feedback. If there’s a particular category of deals you’d like to see on KE Offers, drop us a message through our “Contact Us” page. We’re always on the lookout for new ways to surprise and delight you!
Can I share my fantastic finds on social media?
Absolutely! We encourage you to spread the joy of scoring amazing deals with your friends and family. Share your shopping triumphs on social media, tag us, and use #KEOffers to join the community of savvy shoppers. Who knows, you might inspire someone else to discover their perfect deal!
Why is KE Offers the best choice for deal hunters in Kenya?
We’ve created KE Offers with one mission in mind: to be the go-to destination for unbeatable deals and extraordinary shopping experiences in Kenya. With our dedicated team’s tireless efforts, the freedom to choose between in-store and delivery options, and our commitment to customer happiness, we strive to be the platform that brings smiles and savings to every shopper’s face. Come join the deal revolution – we promise you won’t be disappointed! 🎉